Covid-19 Patient Information

Covid-19 Patient Information


The safety and peace of mind of our patients and consultants is our utmost priority. In light of the most recent government announcements regarding the COVID-19 virus, we have temporarily reduced our clinics to essential.

The WNC team will continue to be available to help our patients at this difficult time. WNC is available for consultations for new and existing patients and our team of consultants are available for follow-ups via telephone.

For more information on our Covid Protocol please contact us:

Call: 0203 2120830 or Email:

Use our Virtual Clinic

Due to the sudden need to social distance and home isolation WNC has developed a Virtual Therapy Clinic that allows you to continue to access us for treatment that will allow you to continue with your rehab in the safety of your own home

  • All you need is to have Zoom or Skype downloaded.
  • WNC Virtual Clinic is a consultation that gives access to Cognitive Assessment, Vestibular Physiotherapy and Clinical Psychotherapy treatment using a video call system instead of face-to-face therapy at our clinic.
  • WNC Virtual Clinic is a creative forum where our team can review your development and advise you on how you can take control in improving your wellbeing.

Click here for more information on our Virtual Appointments

In the meantime, please follow the advice of the government for your own safety, and we look forward to welcoming you back face to face when the Government advises a return to normality.

Stay at home to prevent the spread of COVID-19

The government’s latest advice is clear: people should stay at home whether they have symptoms of coronavirus or not, in order to prevent the spread of the infection. This includes people of all ages – even if you do not have symptoms or underlying health conditions. People can leave their homes in some circumstances: to shop for essential goods, for one form of exercise per day, for a medical reason, or to travel to or from work where it is necessary. Find out more.

What to do if you have coronavirus symptoms

Continue to stay at home if you have any of the following:

A high temperature, a new, continuous cough, loss of taste of smell

Use the NHS 111 online coronavirus service to find out what to do.You can find tips for staying at home here.

How long to stay at home

  • If you have symptoms, stay at home for 7 days
  • If you live with other people, they should stay at home for 14 days from the day the first person got symptoms
  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
  • If you have to stay at home together, try to keep away from each other as much as possible.

How can I avoid catching or spreading germs?

Everyone should do what they can to stop coronavirus spreading. You can help prevent the spread of infection and avoid being exposed to coronavirus by taking the following measure:


  • Use hand sanitiser gel if soap and water are not available
  • Wash your hands as soon as you get back home
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Clean high-touch surfaces, like door handles, light switches and countertops with a disinfectant


  • Avoid close contact with people who have symptoms of coronavirus
  • Avoid social activities and events with large groups of people
  • Avoid touching your eyes, nose or mouth if your hands aren’t clean

Call our team if you have a query or to book an appointment

+ 44 (0) 20 3212 0830

Make an Enquiry

    Our Locations

    Wimpole Street Clinic

    Parkside Hospital
    Wimbledon, London

    New Malden Diagnostic Centre

    Spire St Anthony's Hospital

    Spire Clare Park Hospital
    Farnham, Surrey

    Dorking Healthcare
    Dorking, Surrey